Privacy Policy
Last updated: December 15, 2025
1. Introduction
James Analytics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
We collect information you provide directly, including: account information (name, email, password), financial data you upload (spreadsheets, CSV files), and payment information (processed securely via Stripe).
3. How We Use Your Information
We use your information to: provide and maintain the Service, generate financial statements and insights, process transactions, send service-related communications, and improve our Service.
4. AI Processing
Our Service uses AI technology (powered by Anthropic's Claude) to analyze your financial data and generate insights. Your data is processed securely and is not used to train AI models. We do not share your financial data with third parties except as necessary to provide the Service.
5. Data Security
We implement industry-standard security measures including encryption at rest and in transit, secure authentication, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us or through your account settings.
7. Your Rights
You have the right to: access your personal data, correct inaccurate data, request deletion of your data, export your data, and opt out of marketing communications.
8. Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser.
9. Third-Party Services
We use trusted third-party services including: Stripe for payment processing, Anthropic for AI capabilities, and Supabase for data storage. Each provider has their own privacy policy governing their use of your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at support@jamesanalytics.com.